JustFly is an online travel agency that’s similar to Expedia and Priceline. Today, the booking website will get more than 100,000 visitors a day and more than $1.5 billion in annual sales. With JustFly, it looks like it’s offering bigger discounts compared to other websites. However, is there a catch to all of these great discounts?
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Read below for more information on what they have to offer below.
JustFly Features
With JustFly, it’s an online travel agency that allows you to book flights, hotel stays, and rental cars. Plus, this website is easy to use and states that they have the best deals to offer. Currently, they have a 4-star Trustpilot rating out of 5 stars, based on over 160,000 reviews.
Reviewers like that they:
- Has clear and concise pricing and options.
- Offered affordable options, including travel and luggage insurance.
JustFly Limitations
The major complaint of JustFly is that their website has hidden fees included. While the price shown in the search results are the cheapest you’ll see, you can be hit with taxes and fees when you checkout. This will make it more expensive than purchasing from the: airline, hotel, or car rental company directly. Be sure that you pay attention to the total cost before you complete the booking.
Furthermore, lots of people reported that JustFly’s customer service is hard to contact, spending hours on the phone getting bounced around. Meanwhile, others said that refunds are also hard to come by as well.
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Is JustFly a Scam?
You’ll be able to buy real flight tickets, hotel rooms, and rental cars when you use JustFly. However, it will not be the cheapest option for you out there. Even if it was, their less than stellar customer service will most likely drive people away from their low prices. Additionally, with this, you won’t be able to earn loyalty miles or points when you book from an online travel agency.
If you want a better service, you should consider a more well known website like: Expedia, Priceline, and Booking.com, Or, if you want to build up your rewards, book with the airline, hotel, or car rental company directly.
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